Unfortunately, I lost my phone yesterday, it was Samsung S24 Ultra phone. I had enabled all the safety features on the device for both Google (Find Device) and Samsung's own tracking service. However, the thief has turned the device off and it has not been switched on since, not even without network, wifi, or SIM. I had enabled the "find my device even when offline" settings; however, even this setting would require the device to be at least switched on. I am now trying to recover the Google Maps timeline using another device, but I am encountering this message: **For security, you can no longer access your encrypted data on this device. Try again using a device that you've recently used to sign in to your Google Account.** **Visit g.co/OnDeviceEncryption to learn more.** An important piece of information — I promptly changed my Google account password after the theft (I still know both the old and the new passwords). I even tried changing it back to the old password, thinking that the encryption might be tied to it, but I am still seeing the same error message. How do I get past this screen and regain access to my data? Needless to say, I am extremely upset not just because of losing an expensive device, but also because I am at risk of losing access to over two decades of my maps timeline history. Any help will be appreciated. " class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">

When I look at the phone call history of the Samsung Phone app, I sometimes see a number that I want to add to my contacts. However, the only operation I can do with those numbers is to delete them. How do I add a contact from that list?

On my Samsung Galaxy S24 Ultra I'm using dual-SIM with 1 physical SIM card and 1 eSIM. I configured a different ringtone on each SIM. - Personal SIM card: Ringtone -> *Galaxy Bells* - RAM eSIM card: Ringtone -> *Over the horizon 2024* But regardless of which SIM card receives a call, I only hear the ringtone that is configured on the physical SIM (Personal). In the example of the attached screenshots, I only hear 'Galaxy Bells'. To be clear, I do hear the other ringtone when I select it (in the Ringtone settings), but the chosen value appears to be ignored by the phone. I've googled my problem but did not find anyone else experiencing the same issue. So, possibly the issue only occurs on my specific setup. Tried so far: - Reboot phone - Tried several ringtones on each SIM, but in all cases, only the ringtone configured on my Personal (physical) SIM is used - Updated to the latest official firmware - Confirmed that the ringtones are configured correctly in the dialer app settings (as suggested by Andrew, thanx) ***UPDATE 03 feb 2025:*** I dropped my phone and it broke the screen :-( Fortunately I had it insured, so, last week I had it replaced. I Even got lucky as they swapped it for the version with 1TB storage (from 512GB). But the reason why I'm sharing this story is that I'm still/again experiencing the issue with the ringtones (that I described in my initial post). For some reason, On my new phone I was unable to restore my apps and setting from my previous phone. Therefore I had to (re)install everything from scratch. So, that tells me that the issue was not caused by some personal settings that got corrupted. I am convinced that there is a bug in the firmware of the S24 Ultra preventing individual ringtones per SIM when used with one physical SIM and one eSIM. PS: I could not reproduce the problem on my friend's Galaxy S24 plus. So it must be S24 Ultra specific.

I have a Samsung S24 phone and have already disabled/repurposed the Bixby button. I have hearing aids paired with the phone. Randomly, when nothing is streaming to the hearing aids, Bixby starts up and tells me to enter my pin. I suspect it may be when my specs either press the play button or tap against the hearing aids. It is very annoying. I never want to use Bixby. Is there a way to disable it? Note - device is not rooted, and I cant root it. --- There is a **Leave Bixby** option but it comes with warnings of removal of data. I have disabled it from wherever else I could find. If I try to remove it's permissions it says that basic features will not work. I don't want Bixby, but this implies that other features of the phone may not work. It depends on how tightly integrated Bixby is.