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2 votes

3 answers

11540 views

How to delete 0-byte files in the root directory of internal storage without root access?

internal-storage files 8.0-oreo asus-zenfone-5

This is the same to this question: https://android.stackexchange.com/questions/57844/cant-delete-file-in-download-folder But for me, the answer is not clear, as per the OP's answer 'he turned on the SD Maid app' but did not state what option in SD Maid resolved the issue. The OP stated as well 'he d...

                                  This is the same to this question:
https://android.stackexchange.com/questions/57844/cant-delete-file-in-download-folder 

But for me, the answer is not clear, as per the OP's answer 'he turned on the SD Maid app' but did not state what option in SD Maid resolved the issue. The OP stated as well 'he deleted the whole directory' but not specified if using SD Maid or PC.

We have the same scenario where I redownloaded the same file, and after copying it to the exact location where I'm having an issue, it made two identical files and what I tried so far:

1. Highlighted both items and deleted them using SD Maid, it says success but after a refresh, it retains the other file with 0 bytes.
2. Connected my phone to PC as MTP and tried to delete it from there. What I noticed is it only shows one file, unlike looking in any Android file manager. It says success but checking it again on the phone it retains still the file with 0 bytes. 
3. Tried apps in Play Store that says secure delete that uses a different algorithm but still, after it says yes, the same scenario occurs above.
4. Perform wipe cache partition in the stock recovery.
5. Clear data and cache of stock file manager.

I know my last resort would be a complete factory reset, but is there any other way?
                                

threeFatCat (214 rep)

May 30, 2018, 05:51 AM • Last activity: May 9, 2025, 05:09 PM

2 votes

1 answers

20557 views

ASUS_T00J zenfone 5 recovery mode shows no command

recovery-mode asus-zenfone-5

I have an Asus Zenfone 5 (ASUS_T00J). When I go to recovery mode from droidboot it only shows no command. What might be the problem?

                                  I have an Asus Zenfone 5 (ASUS_T00J). When I go to recovery mode from droidboot it only shows no command. What might be the problem?
                                

gopiariv (121 rep)

Jan 5, 2016, 04:18 PM • Last activity: Oct 26, 2023, 07:04 AM

4 votes

2 answers

3553 views

How does Asus PC Link work?

asus-zenfone-5

I am using [Asus PC Link][1] with my Asus Zenfone 5. It allows my to remotely connect to my Zenfone, in a way similar to RDP, but it only supports Windows Vista or higher, not Windows XP, Mac, or Linux. I am wondering how Asus PC Link works and if there is a similar program/apps that can be used wit...

                                  I am using Asus PC Link  with my Asus Zenfone 5. It allows my to remotely connect to my Zenfone, in a way similar to RDP, but it only supports Windows Vista or higher, not Windows XP, Mac, or Linux.

I am wondering how Asus PC Link works and if there is a similar program/apps that can be used with Linux and other Android devices.

KhoaIO (41 rep)

May 13, 2015, 01:16 AM • Last activity: Oct 8, 2023, 12:19 PM

0 votes

0 answers

112 views

Where are the location settings on Asus ZenFone 5?

settings location-services asus-zenfone-5

I can't find the GPS settings on the ZenFone 5 (ZE620KL), on Android 9. I am specifically interested in the location mode, with 3 different values (high accuracy, battery saving, device only). Asus has rolled out Android 9 to ZenFone 5. I don't have a Security & Location entry in the Settings menu....

                                  I can't find the GPS settings on the ZenFone 5 (ZE620KL), on Android 9. I am specifically interested in the location mode, with 3 different values (high accuracy, battery saving, device only).

Asus has rolled out Android 9 to ZenFone 5. I don't have a Security & Location entry in the Settings menu. Here is what my Settings menu looks like and once in Security & lock screen:

(source: [digitaltrends.com](https://icdn9.digitaltrends.com/image/digitaltrends/asus_zenfone_5z_notch_1-1080x2246.jpg)) 

I can't find where to choose the location mode. All I have is an ON/OFF switch.

l0r3nz4cc10 (193 rep)

Jan 8, 2021, 03:14 PM • Last activity: Feb 19, 2023, 04:24 AM

0 votes

1 answers

11238 views

Need Root For Asus Zenfone 5(T00J) 8 GB(Kitkat ROM)

rooting asus-zenfone-5

I Need to root my Zenfone 5 (Asus T00J) - 8 GB Kitkat ROM, But I can't find any solution over Internet. Please help me to get the root for Asus Zenfone 5. Also need The CWM. Thank you....

                                  I Need to root my Zenfone 5 (Asus T00J) - 8 GB Kitkat ROM, But I can't find any solution over Internet. Please help me to get the root for Asus Zenfone 5.  Also need The CWM.

Thank you....

Tribikram Sahu

Nov 17, 2014, 03:37 PM • Last activity: Oct 22, 2022, 01:02 PM

1 votes

1 answers

1901 views

hard brick? [asus zenfone 5 - lollipop]

recovery-mode boot-loop unbricking asus-zenfone-5

I have a problem with my asus zenfone 5 (root). I think it's hard bricked. I will explain better, yesterday I did a restore to "clean" the system, while restoring freezes, then I try to boot into recovery mode. I long ago, installed a custom recovery, the fact is that by inserting the `recovery.img`...

                                  I have a problem with my asus zenfone 5 (root). I think it's hard bricked. I will explain better, yesterday I did a restore to "clean" the system, while restoring freezes, then I try to boot into recovery mode. I long ago, installed a custom recovery, the fact is that by inserting the recovery.img and trying to start it from the custom recovery. I get errors and does not install, so start in droidboot mode to adjust all manualmente by pc (GNU / linux), with fastboot flash recovery.img, but when I have to do the last step described by driving mistake.

Now I do not have a chance to get more in recovery mode, in fact, when I press power + vol appears the Android logo with red exclamation point, if I try to start it normally there is a loading of the asus logo with the infinite wheel, but when there is asus adb logo detects it, it just says chen is not "authorized", the phone has to be thrown away? There are hardware / software solutions ?

thank you so much

oscarandrea (111 rep)

Sep 17, 2016, 12:55 PM • Last activity: Mar 23, 2022, 01:02 PM

1 votes

1 answers

1344 views

Slow charging, random wake-up and dead USB connections

usb charging asus-zenfone-5

My phone, Asus Zenfone 5 (A501CG), takes too much of time to charge (6-7 hours). Also, the screen wakes up randomly every 5 seconds (approx.). The phone doesn't connect to a PC (it's not recognized) and OTG doesn't work either. In Settings, it shows that the phone is charging on USB even when it's c...

                                  My phone, Asus Zenfone 5 (A501CG), takes too much of time to charge (6-7 hours).
Also, the screen wakes up randomly every 5 seconds (approx.).
The phone doesn't connect to a PC (it's not recognized) and OTG doesn't work either.

In Settings, it shows that the phone is charging on USB even when it's charging on AC.

It happens in safe mode too.

What can be the issue? Can a faulty micro-USB port cause this?

Sheikh Uzair Hussain (91 rep)

Nov 7, 2015, 07:33 PM • Last activity: Mar 18, 2022, 11:07 AM

1 votes

1 answers

3233 views

zenfone 5 lollipop update fails

5.0-lollipop asus-zenfone-5

I'm using Zenfone 5 with firmware ww_user_2.22.40.53. When I try to upgarde with 3.23.40.52, it fails,saying only android 4.2.2 and 5.0 can update with this package. What should I do?

                                  I'm using Zenfone 5 with firmware ww_user_2.22.40.53. When I try to upgarde with 3.23.40.52, it fails,saying only android 4.2.2 and 5.0 can update with this package. What should I do?
                                

Amrutha AJ (19 rep)

Aug 6, 2015, 06:14 AM • Last activity: Dec 28, 2021, 09:02 PM

0 votes

1 answers

2809 views

Power button functioning as volume up key

asus-zenfone-5

I just want to know if it is a software or hardware problem? What I think is If the key is working fine and performing different function, It must be software problem but I am afraid that I I tried anything I might not able to turn it back on again. neither I would be able to enter recovery mode

                                  I just want to know if it is a software or hardware problem?
What I think is If the key is working fine and performing different function, It must be software problem but I am afraid that I I tried anything I might not able to turn it back on again. neither I would be able to enter recovery mode
                                

Vikas Tawniya (101 rep)

May 27, 2016, 02:34 AM • Last activity: Oct 25, 2021, 03:58 AM

0 votes

0 answers

811 views

t00j flashing unlock unknown command

bootloader bootloader-lock asus-zenfone-5

I have been trying to unlock my devices(zefnone 5 t00j) bootloader, when i type ```fastboot oem unlock``` i get ```FAILED (remote: 'unknown OEM command')``` ```fastboot: error: Command failed``` on the cmd, and when i type ```fastboot flashing unlock``` i do not get anything on the cmd, but i get ``...

I have been trying to unlock my devices(zefnone 5 t00j) bootloader, when i type

oem unlock

i get

(remote: 'unknown OEM command')

: error: Command failed

on the cmd, and when i type

flashing unlock

i do not get anything on the cmd, but i get

"RESULT: FAIL(unkown command) on my phone.

please help.

Emre Enercan (11 rep)

Aug 12, 2021, 11:02 AM

1 votes

0 answers

77 views

Zenfone 5 t00j charging, but not recognized by computer

usb asus-zenfone-5

I have bought a second hand t00j however it seems that when i connect it to the computer via usb, it is not listed anywhere, but it is still charging. I tried different USB ports. I have tried with one windows and one linux computer. The phone is in MTP mode, I have the latest intel drivers. It is n...

                                  I have bought a second hand t00j however it seems that when i connect it to the computer via usb, it is not listed anywhere, but it is still charging. I tried different USB ports. I have tried with one windows and one linux computer. The phone is in MTP mode, I have the latest intel drivers. It is not showing up in the devices tab on windows. I tried enabling usb debugging. Nothing is listed when i run "adb devices". I opened the phone to make sure the connector ribbons between the usb board, the sim card and the mombo are connected properly. Please help.
                                

Emre Enercan (11 rep)

Aug 11, 2021, 09:16 AM

1 votes

1 answers

3825 views

unable to mount /data, /system and /cache on Android phone (Asus Zenfone 5 (501cg , t00f)

adb rom-flashing recovery-mode twrp asus-zenfone-5

I have Asus Zenfone 5 (t00F) model. It was working fine and suddenly it's UI has stop working. I tried restart couple of times but didn't work for me. I do already have the root and TWRP (2.8.7) installed into it,so I have done the factory reset from recovery mode. And then after I am getting the error as: can't mount /cache, can't mount /system, can't mount /data partition I am trying to go to Stock ROM but in sideload mode also I am getting the same error. I have also tried reformatting all three partitions but it is not working for any filesystem.(FAT,EXT2,EXT3,EXT4,F2FS) More digging into 'adb shell':

# cat /proc/partitions
major minor  #blocks  name
 179        0    7618560 mmcblk0
 179        1     131072 mmcblk0p1
 179        2       8192 mmcblk0p2
 179        3      32768 mmcblk0p3
 179        4       8192 mmcblk0p4
 179        5      32768 mmcblk0p5
 179        6     524288 mmcblk0p6
 179        7     196608 mmcblk0p7
 179        8      32768 mmcblk0p8
 179        9    1331200 mmcblk0p9
 259        0    5312492 mmcblk0p10
 179       40       4096 mmcblk0rpmb
 179       30       8192 mmcblk0gp0
 179       20       4096 mmcblk0boot1
 179       10       4096 mmcblk0boot0
 179       50   15662080 mmcblk1
 179       51   15655311 mmcblk1p1
# cat /proc/mounts
rootfs / rootfs ro,relatime 0 0cat /proc/mounts
rootfs / rootfs rw 0 0
tmpfs /dev tmpfs rw,seclabel,nosuid,relatime,mode=755 0 0
devpts /dev/pts devpts rw,seclabel,relatime,mode=600 0 0
proc /proc proc rw,relatime 0 0
sysfs /sys sysfs rw,seclabel,relatime 0 0
selinuxfs /sys/fs/selinux selinuxfs rw,relatime 0 0
tmpfs /tmp tmpfs rw,seclabel,relatime 0 0
pstore /sys/fs/pstore pstore rw,relatime 0 0
adb /dev/usb-ffs/adb functionfs rw,relatime 0 0
/dev/block/mmcblk1p1 /external_sd vfat rw,relatime,fmask=0000,dmask=0000,allow_utime=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro 0 0

# recovery.fstab
rootfs / rootfs ro,relatime 0 0 recovery.fstab
/sbin/sh: rootfs: not found

# cat /etc/recovery.fstab
cat /etc/recovery.fstab
/boot           emmc        /dev/block/by-name/boot
/recovery       emmc        /dev/block/by-name/recovery
/fastboot       emmc        /dev/block/by-name/fastboot
/cache          ext4            /dev/block/mmcblk0p6
/system         ext4            /dev/block/mmcblk0p9
/data           ext4            /dev/block/mmcblk0p10                   flags=encryptable=/dev/block/mmcblk0p3/userdata_footer
/factory        ext4            /dev/block/mmcblk0p3
/config         ext4            /dev/block/mmcblk0p5
/external_sd     vfat           /dev/block/mmcblk1p1                    flags=display="MicroSD";storage;wipeingui;removable
/usb_otg       vfat     /dev/block/sda1  /dev/block/sda       flags=display="USB-OTG";storage;wipeingui;removable

If somebody have any idea please help me. Thanking you...

Khalid Waseem (11 rep)

Jul 6, 2017, 09:54 AM • Last activity: May 27, 2021, 12:03 PM

1 votes

1 answers

883 views

Asus zenfone 6 E:failed to mount/ cache

boot-loop boot unbricking cache asus-zenfone-5

Phone stucks on boot loading. wipe data/factory reset gives E:failed to mount/ cache error wipe cache partition also fails. abd sideload also give E:failed to mount/ cache Can't open vs.. Many same post suggest TWRP but i don't have it. Did not understand how to install it on a phone can't open. Man...

                                  Phone stucks on boot loading.

wipe data/factory reset  gives 
E:failed to mount/ cache error

wipe cache partition 
also fails.

abd sideload also give
E:failed to mount/ cache
Can't open vs..

Many same post suggest TWRP but i don't have it. Did not understand how to install it on a phone can't open.

Many more says EMMC chip is dead. I hope it is not. I know it is very likely but i want to try other options first if i can.
                                

Xentios (31 rep)

May 23, 2020, 12:07 AM • Last activity: May 23, 2020, 09:49 AM

2 votes

0 answers

6034 views

How to change default dialer app in Asus Zenfone 5?

phone-app asus-zenfone-5

How can I change the default dialer app in Asus zenfone 5. I tried Settings → Apps → All, then selecting the phone app. There was a Clear defaults button which was greyed out. Do I have to get root access to change it? The purpose of it is to automate a conference call using uiautomator an...

                                  How can I change the default dialer app in Asus zenfone 5. I tried Settings → Apps → All, then selecting the phone app. There was a Clear defaults button which was greyed out.
 
Do I have to get root access to change it?

The purpose of it is to automate a conference call using uiautomator and adb shell. For this reason we are supposed to have a same UI for all devices so that we can automate it easily.

But right now, even when I call with Truedialer I get this default screen that I used earlier. The resourceid is *com.asus.asusincallui:id/holdButton*.

(Click image to enlarge)

" class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">

Raju Ahmed Shetu (31 rep)

Jul 19, 2015, 11:40 AM • Last activity: May 23, 2020, 06:38 AM

1 votes

2 answers

6884 views

Asus Zenfone 5 stuck at obtaining IP address from office's Wi-Fi, but works well on other Wi-Fi

wi-fi 4.3-jelly-bean connection-issues asus-zenfone-5

I have an Asus Zenfone 5 running Android 4.3. Most of the Wi-Fi I try to connect to gets connected to the device, but when I try to connect it to my office's Wi-Fi it get stuck at obtaining IP address. How should I resolve this issue?

                                  I have an Asus Zenfone 5 running Android 4.3. Most of the Wi-Fi I try to connect to gets connected to the device, but when I try to connect it to my office's Wi-Fi it get stuck at obtaining IP address. 

How should I resolve this issue?

Anwer (11 rep)

Jul 31, 2015, 06:36 AM • Last activity: Jan 4, 2020, 05:01 AM

0 votes

0 answers

267 views

Is it possible to restore an ASUS Backup on an emulator?

restore bluestacks emulators asus-zenfone-5 genymotion

I had created a backup file using Asus Backup app [Link][1] [Playstore][2] from my Asus ZenFone (Android 5.1). I have lost my Asus phone and I'd like to restore the backup into an emulator. 1. Does Genymotion have any ASUS VM? 2. Is there any Emulator that support Asus Backup App? 3. Are there ASUS...

                                  I had created a backup file using Asus Backup app Link  Playstore  from my Asus ZenFone (Android 5.1).

I have lost my Asus phone and I'd like to restore the backup into an emulator.

 1. Does Genymotion have any ASUS VM?
 2. Is there any Emulator that support Asus Backup App?
 3. Are there ASUS Zenfone Emulators?
 4. Can I, in any way use Android Studio to restore my Backup created using ASUS Backup App?
 5. Asus Provide System file from there official site. Can I flash that(Custom Rom) into any Emulator?

Is there any way I can install Asus Backup app in Laptop and restore the Backup I have made?

Is there anything that I can try?

                                

hasoma (11 rep)

Oct 23, 2019, 01:35 PM • Last activity: Oct 31, 2019, 08:03 PM

1 votes

0 answers

263 views

Android storage errors, cannot write files, app keeps stopping?

internal-storage sd-card storage 8.1-oreo asus-zenfone-5

My Android phone runs 8.1, model ASUS Zenfone Live V. I have 15.06 GB/16 of internal storage and roughly 11/128 on an microSD card. (I checked with ASUS when I bought it, it is the max storage and speed the phone could support.) Despite indicating more free space available, the phone has exhibited a...

                                  My Android phone runs 8.1, model ASUS Zenfone Live V. I have 15.06 GB/16 of internal storage and roughly 11/128 on an microSD card. (I checked with ASUS when I bought it, it is the max storage and speed the phone could support.)

Despite indicating more free space available, the phone has exhibited a number of weird behaviors lately. 

-Camera refused to take pictures, stating Operation failed. Insert a storage card and try again. The microSD was never removed from device. 

- Google Drive refused to download files to my device. Said it could not write to device. 

-A few weeks ago a significant number of apps mysteriously stopped functioning and would crash immediately on open. After painstakingly wiping cache and data from Google Play, rebooting and reinstalling I got most of them back. A few still refused to install. One app I tried to install since then has "installed" successfully but has now begun exhibiting the same error message. App (DiskUsage) keeps stopping whenever you try to open it, and had had no luck opening so far. I am guessing it has a problem being unable to read or write files that is preventing it from opening. 

All things point to a storage problem. Advice?

dluxcru (121 rep)

Jun 11, 2019, 04:31 PM

-1 votes

3 answers

3884 views

Asus zenfone 5 how to bypass flipcover screen without flipcover

factory-reset asus-zenfone-5

Recently I got an asus zenfone 5 which is stuck on flip lock screen. I want to bypass that screen without using flip cover. Is there any way that i can bypass it without using a flip cover.

                                  Recently I got an asus zenfone 5 which is stuck on flip lock screen.
I want to bypass that screen without using flip cover.
Is there any way that i can bypass it without using a flip cover.
                                

Harshwardhan Kangoriya (1 rep)

Oct 24, 2016, 06:51 PM • Last activity: Dec 18, 2018, 04:44 PM

2 votes

1 answers

346 views

How can I recover my phone (factory reset doesn't work)?

recovery-mode factory-reset data-recovery 4.3-jelly-bean asus-zenfone-5

My phone is Asus Zenfone 5 and I want to recover my phone but I can't because it always stucks in the screen with the Asus logo. I've tried recovering it by using the factory data reset in the settings and a hard reset but it just stucks on the Asus logo. I also have heard about recovering it on a c...

                                  My phone is Asus Zenfone 5 and I want to recover my phone but I can't because it always stucks in the screen with the Asus logo.

I've tried recovering it by using the factory data reset in the settings and a hard reset but it just stucks on the Asus logo.

I also have heard about recovering it on a computer but I couldn't find the link to download a suitable recovery version for my phone.

Notes: 

- I use Android 4.3.
- My phone version is: 

  > ASUS_T00J_WW_user_1.15.40.35_20140715_3835release-keys 010175_201401130121

Hoàng Anh Trịnh (21 rep)

Sep 3, 2016, 12:39 PM • Last activity: Sep 19, 2018, 03:24 AM

1 votes

2 answers

9766 views

Asus Zenfone 5 phone not turning on after factory reset

factory-reset boot asus-zenfone-5

I received an error message on my phone > Unfortunately, the process.android.process.acore has stopped. So I have tried to factory reset it. Now it doesn't turn on at all. It just shows the Intel Inside logo. I am clueless about what to do. Any help?

                                  I received an error message on my phone 

> Unfortunately, the process.android.process.acore has stopped.

So I have tried to factory reset it. Now it doesn't turn on at all. It just shows the Intel Inside logo. I am clueless about what to do. Any help?

Teja Patruni (11 rep)

Dec 25, 2014, 03:50 PM • Last activity: Sep 15, 2018, 01:00 AM

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