Android Enthusiasts
Q&A for enthusiasts and power users of the Android operating system
Latest Questions
1
votes
0
answers
35
views
Is there a way to diagnose this camera issue? Like some kind of crash dump or log? [unrooted Galaxy Note 9]
After water damage, my phone camera had to be replaced. The camera worked after replacement, for a day or so. Then it came up with a black screen (menus are there, just no image). A reboot fixed that for a day, but now it's back and rebooting (even to safe mode) doesn't help. It's been long enough t...
After water damage, my phone camera had to be replaced.
The camera worked after replacement, for a day or so. Then it came up with a black screen (menus are there, just no image). A reboot fixed that for a day, but now it's back and rebooting (even to safe mode) doesn't help. It's been long enough that it's dry but I know there could be residual damage.
I'd just like confirm whether it's hardware or software. Is there a log that might provide a clue? And can I view it without root?
CreeDorofl
(111 rep)
Oct 16, 2023, 06:49 PM
1
votes
0
answers
461
views
Access "data/tombstones/" dir from Android application
Trying to get access to "data/tombstones" directory from my rooted phone. I am implementing a crash collector application (system application) which would help to record the system's ANRs and tombstones crashes. I am able to access the "data/anr" but not "data/tombstones" I have written required SEL...
Trying to get access to "data/tombstones" directory from my rooted phone. I am implementing a crash collector application (system application) which would help to record the system's ANRs and tombstones crashes. I am able to access the "data/anr" but not "data/tombstones"
I have written required SELinux rules to access both "data/anr" and "data/tombstones" but still it does not work for tombstones.
I am trying to read them through below Lines of code:
File[] anrs = new File("/data/anr/").listFiles();
File[] tombstones = new File("/data/tombstones").listFiles();
This way I can read the ANRs but not tombstones.
Any help to solve this will be appreciated.
Lavyansi
(89 rep)
Nov 3, 2022, 08:03 AM
• Last activity: Nov 7, 2022, 07:32 AM
1
votes
0
answers
165
views
Do android app crash logs or system crash/kernel logs contain user data?
Do app crash logs/reports contain user data from the app, such as note contents from a note app? And if there is a full android system crash or kernel panic, is that log saved to the phone including a snapshot of memory at the time or is it sent anywhere? Thanks!
Do app crash logs/reports contain user data from the app, such as note contents from a note app? And if there is a full android system crash or kernel panic, is that log saved to the phone including a snapshot of memory at the time or is it sent anywhere?
Thanks!
AndroidUser558
(51 rep)
Sep 14, 2022, 03:23 AM
0
votes
0
answers
61
views
How to know if an app doesn't work because my phone doesn't support or it's just the app's fault?
When the internal storage (not the SD Card) in my phone is almost full, sometimes it makes some apps failed to be installed, but they will be able to be installed after I free up some space. I installed three different apps today and they are from different developers, but they have the very similar...
When the internal storage (not the SD Card) in my phone is almost full, sometimes it makes some apps failed to be installed, but they will be able to be installed after I free up some space.
I installed three different apps today and they are from different developers, but they have the very similar behaviour when they're crashed. So, I concluded that my phone might have been broken or something. The apps can be normally accessed, but they will crash and force closed, the errors can't also be reported, I'm not sure. I don't know whether my phone doesn't support the apps or it's just the apps that don't function well. I bought the phone 7 months ago, and I think it's unlikely that it's broken already.
How to know if it has something to do with the storage or some settings I don't understand perhaps? The app version, minimun SDK, minimum or maximum android requirements or whatever.
user516076
(259 rep)
Jul 31, 2022, 01:07 PM
1
votes
0
answers
209
views
System UI crashes randomly
System UI crashes about 2 to 3 times a week. After looking at a few crash logs, it is the same every time. This information is generated from the Crash Log View application. - https://play.google.com/store/apps/details?id=com.arumcomm.crashlogviewer ``` Process: com.android.systemui PID: 1487 UID: 1...
System UI crashes about 2 to 3 times a week. After looking at a few crash logs, it is the same every time. This information is generated from the Crash Log View application. - https://play.google.com/store/apps/details?id=com.arumcomm.crashlogviewer
Process: com.android.systemui
PID: 1487
UID: 10172
Flags: 0x30c8be0d
Package: com.android.systemui v30 (11)
Foreground: No
Process-Runtime: 1463145
Build: T-Mobile/Sprout/Sprout:11/RP1A.200720.011/SW_S98115AA1_V060:user/release-keys
java.lang.IllegalArgumentException: Service not registered: com.android.systemui.qs.external.TileLifecycleManager@901e525
at android.app.LoadedApk.forgetServiceDispatcher(LoadedApk.java:1775)
at android.app.ContextImpl.unbindService(ContextImpl.java:1874)
at android.content.ContextWrapper.unbindService(ContextWrapper.java:792)
at com.android.systemui.qs.external.TileLifecycleManager.setBindService(TileLifecycleManager.java:203)
at com.android.systemui.qs.external.TileServiceManager.unbindService(TileServiceManager.java:209)
at com.android.systemui.qs.external.TileServiceManager.setBindAllowed(TileServiceManager.java:176)
at com.android.systemui.qs.external.TileServices.recalculateBindAllowance(TileServices.java:151)
at com.android.systemui.qs.external.TileServiceManager$2.run(TileServiceManager.java:258)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:223)
at android.os.HandlerThread.run(HandlerThread.java:67)
I don't have enough Android knowledge to have any theories, so any help is appreciated.
Dimitri
(11 rep)
Jul 14, 2022, 02:24 AM
• Last activity: Jul 14, 2022, 04:27 AM
1
votes
1
answers
989
views
debugging frequent crashes/reboot with nexus 6p
Like many of you I eagerly awaited the release of the nexus 6p.. unfortunately it has been crashing a lot lately (a problem [many][1] seem to have). The first thing I tried was running a factory reset, which solved the problem temporarily.. but a couple of weeks later the problem returned (i noticed...
Like many of you I eagerly awaited the release of the nexus 6p.. unfortunately it has been crashing a lot lately (a problem many seem to have). The first thing I tried was running a factory reset, which solved the problem temporarily.. but a couple of weeks later the problem returned (i noticed it returned after a certain mass update i made to several apps).. so i'm quite certain it's a software problem rather than a hardware defect.
I'm not an android developer.. but i did a bit research on logcat etc.. and I made this command
logcat -L *:E
the output is pasted in this github gist . (here is the verbose version )
Any advice? I've also installed aLogcat but i'm not quite sure how to use that.. i've seen some posts talking about instructing it to dump the output on an SDCard.. but i don't see that it has a command line interface..
# Update 1
i got to install android 6.0.1.. everything worked perfect for several days.. however as soon as i started taking pictures.. the old crashes came back.. which reminded me that the exact same thing happened when i first got the phone.. so i narrowed down the problem to the camera app.
# Update 2
I've asked the same question on the google nexus [forum](https://productforums.google.com/forum/#!topic/nexus/gdsF8Os4ObE;context-place=forum/nexus) . Some helpful tips bit still no cigar.. i'll post the answer here if i actually solve it.
abbood
(365 rep)
Dec 6, 2015, 05:34 AM
• Last activity: Mar 29, 2022, 02:05 AM
13
votes
2
answers
13486
views
com.google.android.trichromelibrary causes many Android apps to crash
Recently, apps that are fine an hour ago now crash when I open them. The crash report message seems to be caused by a null pointer exception (NPE) in `com.google.android.trichromelibrary`. Apps affected for me: - Gmail - Dashlane Is it just me, or is there actually something wrong with the library?...
Recently, apps that are fine an hour ago now crash when I open them. The crash report message seems to be caused by a null pointer exception (NPE) in
for the screenshot of the bug report)
com.google.android.trichromelibrary
.
Apps affected for me:
- Gmail
- Dashlane
Is it just me, or is there actually something wrong with the library? How can I fix these affected apps?
Crash report:
```
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Build fingerprint: 'Xiaomi/polaris/polaris:10/QKQ1.190828.002/20.9.4:user/release-keys'
Revision: '0'
ABI: 'arm64'
Timestamp: ...
pid: ..., tid: ..., name: com.dashlane >>> com.dashlane (click 
Hykilpikonna
(245 rep)
Mar 23, 2021, 04:23 AM
• Last activity: Mar 24, 2021, 05:04 AM
0
votes
0
answers
205
views
When some program crashes, how can I send the feedback to myself?
When a program crashes, I can view the crash info by clicking on send feedback, then preview. However it is sometimes quite inconvenient to go through the error log on the phone and I would instead prefer to view it on my computer. How can I email the feedback to myself, or in some other way view th...
When a program crashes, I can view the crash info by clicking on send feedback, then preview. However it is sometimes quite inconvenient to go through the error log on the phone and I would instead prefer to view it on my computer. How can I email the feedback to myself, or in some other way view the error log on my computer?
I use Android 10 on unrooted Samsung Galaxy S9.

Franck Dernoncourt
(3304 rep)
Mar 23, 2021, 09:48 AM
1
votes
1
answers
1239
views
Is my phone hardware damaged?
Ocassionally when I use my phone, it crashes. # EDIT: # *From analysing the pictures posted, we can conclude that the OP has an Asus Zenfone 2 (probably ZE551ML) running Lollipop 5.0 LRX21V.* This is very annoying if I play Clash of Clans and stuff. Imagine, in the middle of a war and then crash! Fo...
Ocassionally when I use my phone, it crashes.
# EDIT: #
*From analysing the pictures posted, we can conclude that the OP has an Asus Zenfone 2 (probably ZE551ML) running Lollipop 5.0 LRX21V.*
This is very annoying if I play Clash of Clans and stuff. Imagine, in the middle of a war and then crash!
Fortunately I knew a way to get the system log.
I installed Airdrop Detector. It crashes on any phone. When it crashes it gives me an option to report the crash. I wonder if there is another way to get that.
Here are some of the screen shots.
Click images to enlarge
" class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">
" class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">
" class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">
It says fatal signal hardware test.
The store I bought the phone from has a history of problems with the devices I bought from them. The first phone I bought had a Chinese ROM in it. The second phone has these constant ads. They managed to fix that. However, the original problem, namely that apps often crash is still there.
There are some error that complains about OpenGL:
Click images to enlarge
" class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">
" class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">
" class="img-fluid rounded" style="max-width: 100%; height: auto; margin: 10px 0;" loading="lazy">
Please help me verify if the phone is hardware damaged or not.
I found a bug and I post the video on youtube
https://www.youtube.com/watch?v=JzAuaIw4RT0






user4951
(384 rep)
Nov 17, 2015, 03:21 PM
• Last activity: Nov 29, 2020, 07:20 PM
0
votes
0
answers
78
views
Music Player and Audio Recording Crashes Randomly
My **Music Player** can't play more than **5mins & 10sec** after you stopped using the screen, same with my **Audio Recorder** and after the short records it stores as **.3gpp.tmp** which can't play on android because of the (.tmp). I was told that **Nova Launcher** app can help but I can't get the...
My **Music Player** can't play more than **5mins & 10sec** after you stopped using the screen, same with my **Audio Recorder** and after the short records it stores as **.3gpp.tmp** which can't play on android because of the (.tmp). I was told that **Nova Launcher** app can help but I can't get the full details.
**More Details.**
Music Crashes on **Boom player, Google Play music, VLC & Music player by Mobile_V5**.
Yes I withdrew from Battery Optimization and it didn't work.
Model: **Itel A51**
Version: **6.0**
Nwabuisi Cyprian
(1 rep)
Jul 30, 2020, 05:13 PM
• Last activity: Jul 30, 2020, 08:55 PM
8
votes
1
answers
6269
views
Report bug for any app on Google Play
Is there a bug report feature which can be used to report bugs with any app hosted on Google Play? I'm thinking that most developers will welcome feedback on their apps, so would expect this mechanism to be built into the Play platform; or at least for a service to be available for this purpose. I'v...
Is there a bug report feature which can be used to report bugs with any app hosted on Google Play?
I'm thinking that most developers will welcome feedback on their apps, so would expect this mechanism to be built into the Play platform; or at least for a service to be available for this purpose.
I've found options to report issues with Google's own apps / the Play platform itself, and obviously some apps have built in a feedback feature, but for many I can't find any way to feed back to the developers.
JohnLBevan
(193 rep)
Aug 1, 2015, 01:21 PM
• Last activity: Jun 19, 2020, 07:45 AM
0
votes
1
answers
106
views
system ( com.Android google.com.gms ) share from gallery app suddenly stops working and crashes
there is a prominent `gallery` app that I am using -`f-stop` . been using it for very long time and never had this issue . `gallery` app itself seems to be working but when I select more than one picture and invoke `system share` so I can share those with other apps like `WhatsApp`... everything cra...
there is a prominent
crashing system share app concerned is com.Android google.com.gms Source file ResourcesImpl.java Source class android.content.res.ResourcesImpl Source method getValueForDensity Line number 246 os details
magisk rooted Android q project treble ROM
gallery
app that I am using -f-stop
.
been using it for very long time and never had this issue .
gallery
app itself seems to be working but when I select more than one picture and invoke system share
so I can share those with other apps like WhatsApp
... everything crashes.
it gives me an option to view the app log crash in an email attachment, that it prepared to send to Google for feedback unfortunately selfish as it may sound, I cannot send that attachment to my email It just directly sends it without even keeping a sent copy in my Gmail. using some kind of a hack I pulled up all that log info and I am putting it in pastebin_with_crash_log_info
The relevant error is:
Caused by: android.content.res.Resources$NotFoundException: Resource ID #0x7f08007a
at android.content.res.ResourcesImpl.getValueForDensity(ResourcesImpl.java:246)
at android.content.res.Resources.getDrawableForDensity(Resources.java:905)
at android.content.res.Resources.getDrawableForDensity(Resources.java:880)
at com.android.internal.app.ResolverActivity$TargetPresentationGetter.loadIconFromResource(ResolverActivity.java:669)
here are the more relevant details crashing system share app concerned is com.Android google.com.gms Source file ResourcesImpl.java Source class android.content.res.ResourcesImpl Source method getValueForDensity Line number 246 os details
magisk rooted Android q project treble ROM
user1874594
(527 rep)
Apr 22, 2020, 04:01 AM
• Last activity: Apr 22, 2020, 12:03 PM
0
votes
0
answers
1370
views
How do I diagnose the last shutdown? adb root?
Everything I've read indicates `/proc/last_kmsg` used to be how, however that seems to have changed with Android 6.0 (I'm on 8.1). I've also seen reference to `/sys/fs/pstore/console-ramoops` for Android 6.0+, but I have no file called that. I can't `ls` the directory either, because apparently I do...
Everything I've read indicates
/proc/last_kmsg
used to be how, however that seems to have changed with Android 6.0 (I'm on 8.1). I've also seen reference to /sys/fs/pstore/console-ramoops
for Android 6.0+, but I have no file called that. I can't ls
the directory either, because apparently I don't have root shell with adb.
I've tried adb bugreport
, but that doesn't seem to contain shutdown logs.
I've tried adb root
, but I get the message:
adbd cannot run as root in production builds
I have a Nexus 5x that is rooted, with TWRP and Magisk.
The only other suggestion I've seen is to edit '/system/build.prop' to include the line ro.debuggable=1
, but I can't access that file either due to a lack of root access.
I've spent a week trying to sort this out. Surely it can't be this hard to find shutdown logs?
Max
(101 rep)
Apr 2, 2019, 06:20 PM
• Last activity: Apr 7, 2019, 07:43 AM
12
votes
2
answers
17624
views
How to SUPPRESS "Unfortunately [app] has stopped" messages?
I'm not trying to fix this error for any particular app. I'm just trying to fully suppress it globally because it's completely useless and very distracting to me whenever it occurs. How can I make my phone stop popping up "unfortunately [blah] has stopped" error messages whenever something crashes?...
I'm not trying to fix this error for any particular app. I'm just trying to fully suppress it globally because it's completely useless and very distracting to me whenever it occurs.
How can I make my phone stop popping up "unfortunately [blah] has stopped" error messages whenever something crashes? (I have root permissions so I can edit anything necessary.)
user541686
(663 rep)
Jul 17, 2015, 11:17 AM
• Last activity: Sep 10, 2018, 10:25 AM
0
votes
1
answers
256
views
Are there situations that a crashed Android app's task will remain running in the background?
Quick question to help me understand how my phone's performance is affected when an app terminates "irregularly". When an Android app crashes (or otherwise terminates irregularly), could the task keep running even though it's inaccessible? For example, when a Windows app (like Excel) crashes either...
Quick question to help me understand how my phone's performance is affected when an app terminates "irregularly".
When an Android app crashes (or otherwise terminates irregularly), could the task keep running even though it's inaccessible?
For example, when a Windows app (like Excel) crashes either "on it's own," or because of a programmatic error on my part, and I then restart Excel, the *Windows Task Manager* will sometimes show 2 or more instances of the application (sucking up resources even though the extra windows aren't visible/accessible) until I manually CtrlAltDel→End Task or Reboot.
My question(s) are:
-
- Can the same thing happen when an Android app crashes?
- If multiple instances were indeed running, would multiples show in
Android Task Manager
?
- The Clear Memory button in RAM Manager
isn't exactly descriptive of *what* it's "clearing". Is it doing anything helpful in cases like these?
- Are the answers to these questions affected by whether or not the crash produces the standard Unfortunately, xxxxxx has stopped. Report/OK
dialog (as opposed to just returning to the home screen)?
- Is there a better method for keeping an eye on resource usage that might not be easily identified with builtin Android Task Manager
?
A quick explanation (or a point in the right direction) would be appreciated... As a coder (but not for Android!) the info I've found is either too simplified or too advanced to answer my questions. :)
I'm running Kitkat 4.4.4 on Samsung Galaxy 3.
ashleedawg
(270 rep)
Nov 14, 2017, 07:23 AM
• Last activity: Nov 15, 2017, 02:00 AM
27
votes
4
answers
3300
views
Unfortunately (any) app has stopped. What should I report?
When one gets the ever popular "such and such" app has stopped, you get offered the option to report it. What are you supposed to say in the "report"?
When one gets the ever popular "such and such" app has stopped, you get offered the option to report it. What are you supposed to say in the "report"?
James Moore
(271 rep)
Jun 25, 2016, 07:36 AM
• Last activity: Jun 27, 2016, 05:12 AM
2
votes
0
answers
138
views
Enable asking to send crash report once answered with No
One of my app users had a crash when starting the app. The first time when he was asked "Send Crash Report?", he answered No. Now it's almost impossible to get to information about the bug, because after new crashes (now every time when he tries to start the app), he isn't asked again whether he wan...
One of my app users had a crash when starting the app. The first time when he was asked "Send Crash Report?", he answered No.
Now it's almost impossible to get to information about the bug, because after new crashes (now every time when he tries to start the app), he isn't asked again whether he want's to send a report.
Is there a way to somehow reset his "No" answer so he gets asked again?
He already tried:
* delete cache of the app
* force close the app
* restart the phone
* delete cache of Google Play app
Note: I don't have something like Crashlytics or ACRA in the app. Only plain default reports to Google Play, which worked quite well so far.
User's phone has Android 5.1 installed.
hgoebl
(121 rep)
Jun 12, 2016, 09:18 AM
1
votes
1
answers
230
views
Crash report: Enter key makes newline. How to send input?
i'm trying to send feedback on an app that crashes. I run the app, when it crashes i get a popup asking if i want to report it, which sends me to a **Feedback** form with: - email to use - `Write your feedback` text field - `Include system logs` checkbox After feedback text is typed Enter key just a...
i'm trying to send feedback on an app that crashes. I run the app, when it crashes i get a popup asking if i want to report it, which sends me to a **Feedback** form with:
- email to use
-
Write your feedback
text field
- Include system logs
checkbox
After feedback text is typed Enter key just adds a newline. There's no Send
button to click on, so it seems there's no way to proceed...
I've tried different keyboard apps, no luck with google keyboard, swiftkey or even keyboard pro which has a setting to force enter key to validate on some apps.
Using playstore 6.0.5, android 4.2.2
lemonsqueeze
(131 rep)
Jan 28, 2016, 11:16 AM
• Last activity: Jan 29, 2016, 10:44 PM
0
votes
0
answers
964
views
How to find logs of unhandled exceptions in Android?
In Windows, when an application crashes because of an unhandled exception, there is a place called `Event Viewer` that gives a good amount of informative data about the process being crashed down. Using that information, one can easily troubleshoot the application. In Android, we have developed an a...
In Windows, when an application crashes because of an unhandled exception, there is a place called
Event Viewer
that gives a good amount of informative data about the process being crashed down.
Using that information, one can easily troubleshoot the application.
In Android, we have developed an application that on the phone of a customer keeps crashing repeatedly and we don't have a chance to log anything.
Do we have something similar here in Android? Or in general, how should we know about unhandled exceptions in Android?
Please note that because the app is installed on customer's phone, it's a user question. We want to know a way to be able to find a log somewhere somehow by the help of our customer, and act accordingly.
Saeed Neamati
(267 rep)
Dec 4, 2015, 12:31 PM
0
votes
1
answers
27
views
Can a novice user help to find a bug?
I found that my Nexus 5 suddenly rebooted itself. I'm not a programmer so is it possible to set my phone such that it sends automatically sufficient information to the developers why it rebooted itself?
I found that my Nexus 5 suddenly rebooted itself. I'm not a programmer so is it possible to set my phone such that it sends automatically sufficient information to the developers why it rebooted itself?
novice
(1 rep)
Jul 9, 2015, 04:31 PM
• Last activity: Jul 9, 2015, 09:36 PM
Showing page 1 of 20 total questions